- Verify Integrity of Game Files
- Play Game With No Mods
- Check DirectX Version
- Update Graphics Card Driver
- Lower Video Resolution and Refresh Rate
- Use Windowed Mode Instead of Full Screen
- Uninstall and Reinstall
If you are playing Civilization 6 and it keeps crashing on you, there are several things that can cause the issue.
Before doing any of the fixes below, be sure to restart your computer, and it is up-to-date with the newest patches.
If you have a fix that is not on this list, be sure to let us know in the comments below.
7 Fixes When Civilization 6 Crashing
- Fix #1: Verify Integrity of Game Files
If you are using Steam, you can easily check the game files to be sure they match the files on the server.
Validating the game files in Steam will ensure there is no corruption and the files are all good.
How to Verify Integrity of Game Files
- Open Steam and click on Library
- Right-click on the game and select Properties
- Select the Local Files tab
- Click Verify Integrity of Game Files
If you are using mods, try playing the game without any to see if the problem clears.
If the problem clears you will need to uses a bit of trial and error to see which one is causing the issue.
Civilization 6 requires DirectX 11 or higher to run properly or will have problems.
Updating the video card Graphics Drivers can often help solve crashing problems.
Even if you have the correct driver installed, there may be a new update that fixes the issue.
The best way to update the driver is to go to the manufacture’s website and download the newest version.
For example, if you have an NVIDIA card go here to Driver Downloads and enter your card details.
Under Display Adapter will be listed the videos card you have installed.
Fix #5: Lower Video Resolution and Refresh Rate
Lowering the video resolution and refresh rate can help a video card that is being overloading and crashing.
Graphics card manufacturers will usually have their own video management software or the Windows default settings can also be used.
How far lower to set the options will vary and sometimes need a bit of trial and error to get the settings correct.
Often it is best to google your card and Apex to read through forums for the best settings.
The shortcut key and options for switching between full screen and windowed mode will vary depending on how a game is played.
Windowed Mode may not be as good as a full screen but can sometimes get Civ 6 working and stop crashing.
Fix #7: Uninstall and Reinstall
If all else fails, uninstalling and reinstalling can often get things working again.
While this method can be extreme and will delete all user data, it often works.
After uninstalling, be sure to delete the folder in Windows as it often will hold files that will reload when installed again.
Having a game crash when it is being played is no doubt very frustrating.
There is usually a fix for anything computer-related, and it can often be user-specific to the device and game.
There are many different PC setups with multiple graphics cards, CPUs, memory, and so on.
The first thing to do is validate the game files and be sure they are not corrupt.
Next, if you are using mods, test the game without them and see if the problem clears.
The newest version of DirectX should be installed, or at least DirectX version 11.
Updating the graphics card is always a good idea as it can fix known problems.
Lowering the video resolution or playing in windowed mode can reduce the strain on a video card.
If all else fails, uninstalling and reinstalling may be the only option.
Have you had problems with Civ 6 crashing? Let us know in the comments below.