While it may be a wrong password, it can also be a problem with the network protocols that allow for the password to be verified.
The problem will need to be troubleshooted by eliminating possible causes until it is fixed.
What is Roku Error Code 014.40?
Error Code 014.40 is a problem with the Roku trying to verify the password over the network.
The error may displayed when the wrong password is used, the wrong WiFi is being used, or there is an issue with the router stopping the connection.
There may also be another type of network error, such as a WiFi booster or repeater, that is causing the problem.
Causes and Fixes for a Roku Error Code 014.40
- Be Sure the Password is Correct
- Power Reset All Devices
- If Possible Use an Ethernet Cable
- Temporarily Connect with a Cellphone WiFi Hotspot
- Use 2.4G Instead of 5G
- Turn Off WiFi Boosters or Repeaters
- Check Router Settings
Often the password is correct and there is another issue.
Often, if the update works with an Ethernet cable, the WiFi can be used again to connect to the Internet as the system only needs the update.
It would only be temporary as soon as the unit downloads the file and updates the WiFi, which could likely be used once finished.
Routers can also have issues with the 5GHz band if it is a very busy wireless area.
If you are using any WiFi Boosters, Repeaters, or anywhere WiFi type device they may be blocking a port on the Roku or
A unit may also be blocking wireless protocol from being used correctly.
The router may have a setting that is causing a conflict.
For example, if the router has MAC Address Filtering enabled, it would restrict specific devices on the network.
If this is the case, add the Roku Wireless MAC Address to your router’s allowed list.