4 Fixes When You Can’t Connect to Xbox Live

By | July 24, 2021

Fixes When You Can’t Connect to Xbox Live
If you are having issues with your Xbox and cant log into Xbox Live there are several fixes that can be done.

Often when trying to log in, a spinning circle will keep spinning like it is trying to log in but nothing happens.
Fixes When You Can't Connect to Xbox Live Overview
Sometimes you can’t connect to Xbox Live, but the internet is working, or the system displays a message saying there is a temporary network problem error.

Whatever the error, the fixes below will solve the majority of problems a system may be having.

First, before doing any fixes, check here to see if Xbox Live is up here. Xbox Live Status Check
Easy Steps To Fix Xbox One That Won't Connect To Live
If the Xbox Live website is up and working, some basic fixes will help get you back online and connected again.
 
4 Fixes When You Can’t Connect to Xbox Live

  • Fix #1 Shut Down the Xbox Completely
  • Fixes When You Can't Connect to Xbox Live Power Off
    Powering down the Xbox with the button and powering it back on can fix errors.

    Press and hold the Power Button for roughly 10 seconds.

    Wait 5-10 seconds and power back on the system.

    After the system reboots, check to see if you can connect; if not move on to the next fix.

  • Fix #2 Reset the Router
  • Fixes When You Can't Connect to Xbox Live Reset Router
    Resetting the router can often clear an unknown error and get things working again.

    As good as routers are, they also can have issues that often clear up after a reset.

    Many routers will have an off/off switch or the unit can be unplugged, and after 4-5 seconds, plugged back in.

  • Fix #3 Remove Your Account and Add It Back In
  • How to FIX Can't Sign Into Xbox One Account Error
    Removing an account at adding it back into an Xbox is often a last resort since it will delete all the user data.

    This means game saves and preferences will all be gone.

    Also, if done, be sure to have the email/username and password to sign back into your account.

    How To Remove an Xbox Account and Add It Back In

    1. Go to Settings
    2. Fixes When You Can Not Connect to Xbox Live Step 1

    3. Select Account
    4. Fixes When You Can Not Connect to Xbox Live Step 2

    5. Select Remove Accounts
    6. Fixes When You Can Not Connect to Xbox Live Step 3

    7. Select your Account
    8. Fixes When You Can Not Connect to Xbox Live Step 4

    9. Click Remove
    10. Fixes When You Can Not Connect to Xbox Live Step 5

    11. Once the account is Removed, Go to Sign In and Select Add New
    12. Type in your Email and Password and Sign In
    13. Fixes When You Can Not Connect to Xbox Live Step 7

    14. Fix #4 Factory Reset the Xbox One
    15. Factory resetting the Xbox One is another option that can clear up errors and fix an Xbox live connection problem.

      There are two reset options, one of which will delete everything including games and apps.

      The other option will keep the games and apps but is less thorough.

      If you have games or apps you cant lose dont do a full factory reset or they will be gone.

      Two Xbox One Reset Options

      • Reset and Remove Everything
      • Reset and Keep Games & Apps

       
      How To Factory Reset an Xbox One

      1. Go to Settings
      2. how to factory reset xbox one step 1

      3. Select System
      4. how to factory reset xbox one step 2

      5. Select Console Info
      6. how to factory reset xbox one step 3

      7. Select Reset Console
      8. Select the Reset Option Wanted
      9. how to factory reset xbox one step 5

Summary
When an Xbox can’t connect to Xbox Live, it can be very frustrating and annoying.

The first step is to be sure the Xbox Live website is up and running and not down.

The next step is to try to power reset the system as this may clear out any bad data.

Power cycling the router can also work as it may have an error causing connection problems.

Next, try to sign out and back into your account, which can often solve connection issues.

The last step is to factory reset the Xbox which depending on the option chosen will delete games and apps.

Do you have a fix for an Xbox that can’t connect to Xbox Live? Let us know your thoughts below.


 




 

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