4 Fixes for a Fitbit That Won’t Turn On

I tried to restart the watch, but nothing seemed to work.

After reading online, I found others having the same issue, with many suggesting a factory reset.

The watch was fully charged (97%), so I went into the Settings and factory reset the unit.

After the factory reset, the watch went off and never came back on, leaving me with a completely blacked-out screen.

I tried multiple things, from holding the buttons down to reset it to cleaning the contacts and leaving the unit in the charger.

Nothing seemed to work for me, which was very frustrating.

There are numerous forums and Reddit threads about a Fitbit that will not turn on.

The Fitbit support seems to be limited, with many unanswered questions on how to fix the problem.

After reading through many posts, videos, and other websites, below are the best fixes I can find.

While these fixes did not work for me, they may work for you and if so, let us know in the comments below.

If you have other fixes not listed here, let us know in the comments below, as they will likely help someone.

4 Fixes for a Fitbit Versa That Won’t Turn On

• Check the Charger


If your battery has a charge, this likely is not the problem, but if it is not charging, the charger may be bad.

The best way to test this is to borrow a charger from someone, which will not be an option for many.

Be sure that the USB plug is working and plugged into a working power outlet.

Cleaning the parts that connect to the charger is the next thing that may help.

• Clean the Charging Connections Prongs and Contacts


The watch may not be getting a good connection to the charger.

Cleaning all the contacts on the watch and charger may help it to start charging again.

• Let the Battery Discharge To Zero and Recharge It


Let the Fitbit sit until the battery is fully discharged to zero.

Recharge it overnight and test to see if it comes back on.

• Soft Reset the Fitbit

A soft reset can be done with the buttons, and depending on your Fitbit version, all the buttons may need to be held at the same time.

For example, if you have three buttons, hold all three buttons at the same time.

1. Hold down on all the buttons at the same time.



2. Keep holding the button for 10-15 seconds.



3. After 10-15 seconds, release the buttons.



4. The Fitbit should restart.



5. Hopefully, the unit starts; if not, another fix will need to be found.

Summary
Having a Fitbit that will not power on can be very frustrating and annoying.

Many users report problems with no one single fix but multiple things that can be tried to see if it will power back on.

Doing a soft reset is the most recommended fix online, but unfortunately did not fix my broken unit.